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What Are 3 Common General Practitioner Practice Management Softwares in Australia?

  • johnry8
  • Oct 8
  • 2 min read

Choosing the right software is a game-changer for General Practitioners. It improves workflow, reduces admin time, supports Medicare compliance, and enhances patient care. On the other hand, using the wrong system can lead to delays, billing issues, and unhappy patients. 

Many General Practitioners feel unsure about which system fits best, especially when starting out or upgrading. This blog gives you a clear starting point. 


Top 3 Common Practice Management Softwares for General Practitioners in Australia 


1. Best Practice (Bp Premier)  Best Practice is a trusted name in many Australian clinics. It provides a full solution covering clinical management, prescribing, pathology, billing, and Medicare processing. Known for its reliable performance and practical design, Bp Premier is a strong option for both new and established practices. 


Key features: 

  • Medicare and DVA claims integration 

  • Secure electronic prescriptions 

  • Built-in clinical tools and templates 

  • Ongoing updates for compliance and improvements 


2. MedicalDirector Clinical and PracSoft  MedicalDirector has been a leading choice in Australian healthcare for years. It offers a two-part system, Clinical for patient notes and PracSoft for admin and billing. This combination gives General Practitioner clinics flexibility and control over both care and operations. 


Key features: 

  • Comprehensive patient record management 

  • Medicare Online and ECLIPSE billing 

  • Appointment and resource scheduling 

  • Integration with pathology and imaging providers 


3. HotDoc (patient engagement add-on)  HotDoc is not a full management system but is one of the most popular add-ons used by General Practitioners. It improves the patient experience through online bookings, reminders, recalls, and telehealth. Many clinics pair HotDoc with software like Best Practice or MedicalDirector to streamline front desk operations. 


Key features: 

  • Online appointment booking 

  • Automated patient recalls and reminders 

  • Communication through SMS and email 

  • Secure platform for telehealth consultations 


Choosing the Right Software for Your Practice 

  • Think about your clinic size, daily workflow, and future plans 

  • Look for Medicare and private billing support 

  • Consider how the software integrates with your existing systems 

  • Check the level of customer support and training available 

  • Use free trials or request demos to see what fits best 


Opening a new clinic or thinking of switching systems? 



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