How to Set Up MYOB Invoice Payment Reminders and Why Every Business Owner Should Use Them
- johnry8
- Dec 22, 2025
- 2 min read
MYOB gives you a simple tool that helps you get paid faster without awkward follow ups. Invoice reminders take care of the chasing for you, so you can focus on growing your business instead of managing overdue invoices.
Let us walk through how it works and why every business owner should set this up.
Why Business Owners Should Care About MYOB Invoice Reminders
Late payments hurt your cash flow
For many business owners, delayed payments are not just annoying. They impact payroll, supplier payments and your ability to plan ahead. Automated reminders help reduce these delays by keeping your invoices top of mind.
You save time and reduce stress
Chasing payments is time consuming and uncomfortable. MYOB reminders allow you to follow up without personal involvement, freeing your time for clients, team management or simply taking a break.
Customers appreciate clear communication
Most customers do not ignore invoices on purpose. They simply forget. A polite automatic reminder helps them stay organised and pay on time.
A more professional customer experience
When your business sends consistent and well timed reminders, it shows you have a strong and reliable process in place.
What Are MYOB Invoice Reminders?
MYOB offers two automated tools that help you manage outstanding invoices.
Invoice reminders
These are automatic emails sent to your customers before or after the due date of an invoice. You choose the timing and who receives them.
Unpaid invoice summaries
A monthly summary that shows customers all their outstanding invoices in one email. This is sent automatically each month.
You can turn on both features for all customers or choose who gets them.
How to Set Up MYOB Invoice Payment Reminders
Setting this up takes only a few minutes. Here is how business owners can get started:
1. Go to your Sales section
Open MYOB and select Sales, then Invoices.
2. Turn on invoice reminders
Find the Invoice Reminders setting and switch it to On. MYOB provides default reminder timings which you can adjust.
3. Decide when the reminders should be sent
You can send reminders before the due date, on the due date or after. Choose timings that suit your business, for example three days before due or seven days overdue.
4. Select the customers who should receive reminders
You can choose to send reminders to everyone or exclude customers who prefer not to receive automated emails.
5. Customise the reminder message
You can personalise the email so it sounds like your business and reflects your brand. Include your preferred contact email, payment terms and any important notes.
Once this is saved, MYOB will take care of the follow up for you.
Setting up invoice reminders in MYOB is one of the easiest ways to improve your cash flow. It takes only a moment to activate yet it can free up your time, reduce stress and help ensure you are paid on time.
If you want a smoother financial year ahead with fewer overdue accounts, this simple MYOB feature is a must use tool for every business owner.